ServiceDeskMMe Portable Support Station
MMe, we are local, provides world best class qulaity of services. How? MMe's PSS, allow connect/present any of end-user equipments to our worldwide IT specialist remotely; to ensure highest posibility of quality in term of solutions, SLA, effectiveness and turn-around time; without any prior software installation, configurations, or firewall /NAT / VPN requirepments, to overcome local IT specialist ability/quality limitations.
Functions:
- Build-in telephone, with many pre-defined / customizable
features (such as conference, call list)
- Build-in video and camera, with many pre-defined / customizable features (such as
video conference)
- Build-in chat
- Portable Eye
- Portably carrying around in the end-user office/environmant to analyst situation
easier
Communication Media:
MMe's PSS can integrate with a variety of communication media, include:
- any private (LAN / WAN) connections
- Optical Fibre connections
- Standard Broadband Internet connections
- Dial-up modem connections
- WiFi connections
- 3G cellnet connections
- Stallaiteconnections
Features:
- Allow Client's Monitoring & Auditing (Real-Time)
- Allow Client's Auditor can terminated any support connections (Real-Time)
- Ease-to-Use Interface
- Support any Platforms, any OS
- Support Console Only equipments
- Support Sound Diagnostic features
Special On-Demand Features:
If the event of special requirement by end-user, the following features can be
include to the PSS:
- 100% no software
- 100% no possible of file or data transfer (insulation)
- 100% no possible of network connectivity (insulation)
- 3 factor Authentications / Identification
- only end-user initiate connections
- other special customization can be arranged
Specification (PSS Connector 2163):
- DB-9 (Modem): 1x
- DB-9 (Console): 1x
- USB:
3x
- Ethernet PORT: 2x
- PS/2:
2x
- DB15:
2x
- Power:
240AC
- Operating Temp: 0 - 50C
- Humidity:
0 - 80%
- Physical Casing: Metal
- Weight:
0.8 kg
- Dimensions ( L x W x H ): 28.00 x 20 x 3.00 cm